Clover
- Deliverables
- Audio UX and Audio Brand Strategy
- Application
- All Clover POS Systems
Project Overview
When Clover approached us to redesign the sound for their POS system, we saw an opportunity to transform the often rushed and frustrating experience into something seamless and delightful. Focusing on speed and ease, we reimagined sound to enhance these key elements while redefining its role in the process.
Reframing the Transaction
Cash registers and ATM readers typically produce harsh, jarring sounds, but during our discovery phase, we saw an opportunity for a softer, more organic soundscape. By blending piano and metallic accents, we crafted melodic, optimistic tones that reflect the product’s essence, replacing the usual beeps with functional, brand-aligned sounds.
Clover UX Sound Ecosystem
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Startup
Branded moment that sets the tone for the ecosystem
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Insert
Crisp, tactile, affirming that card is safely inserted
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Success
Positive confirmation that payment is approved
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Warning
Non intrusive, repeated phrase when customer leaves card inserted too long
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Tip
Clean, tonal expression of thank you for tipping
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Error
Subtle nudge when there is an error in transaction
Telling the Story
As Clover began to roll out the new sound design across all of their POS systems, people took notice and we were lucky to be called upon to talk about this design in Adobe’s Wireframe Podcast. Click to the right to hear more about the thinking that went into this new design.
